A consumer court ruled Maruti Suzuki must replace a customer's Grand Vitara with an E20-compatible model after technical issues emerged from E20 petrol use. The court found the manufacturer and dealer guilty of service deficiency. Maruti must also pay compensation for mental agony. The order sets a precedent for E20 fuel-related consumer complaints.
A consumer court ruled Maruti Suzuki must replace a customer's Grand Vitara with an E20-compatible model after technical issues emerged from E20 petrol use. The court found the manufacturer and dealer guilty of service deficiency. Maruti must also pay compensation for mental agony. The order sets a precedent for E20 fuel-related consumer complaints.